Privacy Policy

At FloraFyn Insights, we are committed to protecting your personal information and your right to privacy. This policy outlines how we handle data in compliance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, such as:

• Personal identifiers (Name, Email Address, Phone Number).
• Professional Information (Job title, Company Name).
• Technical data (IP addresses, browser type) harvested via secure cookies for market analysis.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. This includes:

• To provide strategic market research and bespoke reports.
• To improve our trading tool development through user behavior analysis.
• To communicate regarding project updates and technological innovations.

3. Data Retention and Security

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

4. Your Rights

Under POPIA and GDPR, you have the right to access, rectify, or erase your personal data. You may also object to processing or request data portability by contacting our office in Johannesburg.